Cancellation & Modification
At Meadow™, we understand plans can change. This policy explains how to cancel or modify your Kitchen & Dining order. For assistance, email [email protected].
Order Cancellation
- Within 12 hours: Cancel for a full refund to the original payment method.
- After 12 hours: We’ll try our best, but cancellation isn’t guaranteed once processing begins.
- After dispatch: Orders can’t be cancelled. You may request a return after delivery (see our Refund & Returns Policy).
Order Modification
- Address changes: Request within 12 hours of purchase.
- Item/quantity changes: Possible only before processing starts; otherwise place a new order and, if eligible, return the original after delivery.
- Gift notes/wrapping: We can add these if your order hasn’t been packed.
Refunds
Approved cancellations are refunded to the original payment method. Posting times vary by bank/payment provider, typically 3–10 business days.
Tip: Include your Order ID and billing email when contacting us for faster support.
Meadow™ Company Information
Brand: Meadow™ (Owned by GIA LINH AGRITECH JSC)
U.S. Address: 501 Silverside Rd, Ste 105, Wilmington, DE 19809, United States
Vietnam Office: A1-01, Phuc An City Urban Area, Ap Moi 2, My Hanh Nam Commune, Duc Hoa District, Long An Province, Vietnam
Phone: +1 472 459 3227
Email: [email protected]
Website: www.owlmeadow.com