Frequently Asked Questions
Answers to common questions about Meadow™ Kitchen & Dining products, orders, shipping, and returns. Need more help? Email [email protected].
▸ What types of Kitchen & Dining products does Meadow™ offer?
We design functional cookware, utensils, dinnerware, drinkware, and storage solutions that combine durability with modern style.
▸ Are Meadow™ materials food-safe and BPA-free?
Yes. Our products use food-grade materials and BPA-free components where applicable. Refer to each product page for specific material and compliance details.
▸ Are items dishwasher or microwave safe?
Care instructions vary by product. Many items are dishwasher safe (top rack recommended); microwave safety is noted on the product page. Always follow the printed care guide.
▸ How long is processing time before shipping?
Standard processing is 1–3 business days. Customized or made-to-order items may take 5–7 business days. Tracking is emailed once shipped.
▸ Do you ship internationally?
Yes, we ship worldwide. Rates are calculated at checkout by destination, weight, and service level. Delivery times depend on carrier and customs clearance.
▸ What is your return & refund policy?
Returns are accepted within 30 days on eligible items in unused condition with original packaging. See our Refund & Returns Policy for full terms.
▸ Can I change or cancel my order?
Contact us within 12 hours of purchase. If fulfillment has started, changes or cancellations may not be possible—especially for customized items.
▸ How do I track my order?
Use the tracking link in your dispatch email or visit our Order Tracking page with your order number and email.
▸ Do you offer wholesale or bulk orders?
Yes. Email [email protected] with your company details and quantities for a tailored quote and lead time.
Meadow™ Company Information
Brand: Meadow™ (Owned by GIA LINH AGRITECH JSC)
U.S. Address: 501 Silverside Rd, Ste 105, Wilmington, DE 19809, United States
Vietnam Office: A1-01, Phuc An City Urban Area, Ap Moi 2, My Hanh Nam Commune, Duc Hoa District, Long An Province, Vietnam
Phone: +1 472 459 3227
Email: [email protected]
Website: www.owlmeadow.com